Returns and Exchanges
You can return and item at your own expense within 30 days of delivery. Please ensure returned goods are packaged well and in the same condition as we sent them to you in. Once they have been received and checked, we will refund you.
- You have 30 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Us.
Ship your item back to Us
Firstly repackage and add an address label to:
Woodform Crafts, 110-136 Cuthbertbank Road, Hillsborough, Sheffield, S6 2HP UK.
Please remember to ensure that the item you’re returning is repackaged with all elements.
For more information you can always contact us.
How much is postage?
Free UK Delivery: On all UK orders
Large letter parcels will be sent out first class while small parcels have been priced as 2nd class as cheaply as possible for you to receive value for money.
If at any time you would like these goods more quickly we do have a facility to do this at an extra cost so please don’t hesitate to contact us on 0114 2855102 or firstname.lastname@example.org.
If you have purchased what we call a weight package for example free standing blocks or free standing shapes in quantity and picked more than one item in your basket this will be sent by overnight courier from dispatch
If in doubt please dont hesitate to call or contact us.
Northern Ireland Delivery
This is classed as UK mainland for shipping purposes, but you may find depending on the volume purchased it could arrive in 2 separate parcels or by carrier in one.
Once again please don’t hesitate to contact us
Republic of Ireland Delivery
If you use Parcel Motel, we are quite happy to ship using Parcel Motel but please bear in mind that it may arrive in 2 boxes so that would incur an extra charge for yourself, so you are better to contact us as we do ship direct.
It some times works out cheaper to ship direct instead of using parcel motel, so please don’t hesitate to contact us to work out the cheapest way for you
We do ship on a regular basis over seas so please contact us direct for shipping costs as these prices do not include postage overseas