Frequently Asked Questions
Make sure the item is in resalable condition. We cannot refund or credit returned products that are marked or otherwise damaged. Enclose a copy of your invoice. Please include a copy of the original invoice (or the invoice number and invoice date) with the returned book so that we can issue the proper credit or refund. Ship the package to our returns department. To guarantee delivery, please consider insuring your package. Returns must be sent postpaid to:
110-136 Cuthbertbank Road
Sheffield S6 2HP
If you have additional questions about our returns policy, please e-mail our Customer Service department at email@example.com.
FREE Shipping on ALL UK orders
All our products are shipped free of charge, but we do advise that if you are buying from N Ireland, Rep of Ireland and surrounding Islands please contact us or call directly to 0114 2855102. We can work out the best delivery method and the best pricing depending on your order requirements.
Fantastic company and brilliant team 🙂 Never had any problem.. no words are enough to express how brilliant woodform crafts team is 🙂 https://www.facebook.com/ZoyuHome/
Can not fault this business whatsoever, everything I’ve had is excellent quality, plus I’ve had a few bespoke items made with no problems... really friendly and professional and can’t wait to place my next order xx
Great to find a site you can trust with amazing products. Always a pleasant shopping experience...😊
I have used woodform for around 2 years now. All my pieces have been fantastic and really easy to work with. If I've had a problem with my order it's been quickly resolved. Thanks everyone at woodform x